We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
John Smithy SmithI went to this place to buy my Audi A7. What a fantastic place! It was a father (terry) and son (Alan) team. They were not pushy salesmen at all....in fact it was quite the opposite..they had the car ready for me. It was all washed. They allowed me to take it for a test drive. I then haggled on the price. Normally car dealers don't haggle- and I therefore walk out- I only want to feel like I got a bargain of some sort...but normally they don't haggle-and I don't buy. But these guys allowed me to haggle and actually drop the price....that alone made me purchase the car.
Above all this, they allowed me to do my prayers in the back (may Allah swt bless them both abundantly for this). Then the uncle and a cousin (Zain) showed me the car. Then even when my card was declined (due to the bank having its normal fraud safe guard protocol-the team did not bat an eyelid. They even helped me fill out all the paperwork and then sat in my car and took the time to show me ALL the features. They never just rushed me out of the door once they hadn't the money- this is class.
And the service didn't stop there...Alan even picked me up from the train station..and now is trying to chase up a spare key for me. All out of their goodwill! And even the other day, I called up Alan as I couldn't find the locking nuts-and he replies back STRAIGHT AWAY! who does that in this day and age??!!
What fantastic guys. I bought a great car, from some honest, reliable guys. What more can you ask of them!
They have great cars, great ethics, great morals. I will definitely go back to them for my next car also. Terry and Alan...you guys are fantastic. I would give you 10 stars if that was an option...but will have to settle for full 5 stars!
Brian MccarthyHonest, genuine, very polite and friendly. Helped me with everything. Have never had a easier purchase ever! They even had the car serviced and had a fresh MOT done for me at no extra cost. Very pleased with the service I received and love my new BMW. They have a lovely selection of cars. I felt at ease as I was not rushed or put under any pressure to buy the car. No pushy sales tactics just honest simple people. Very pleased. I will definitely recommend. Fabulous from start to finish.
Haroon KThank you for giving me a good deal. I left a deposit to hold the car for me. On collecting the car it was nicely valeted again for me and all ready to be driven away. Ryan helped me to tax the car and was a true gentleman. I will recommend them for sure! Great service. Thank you.
James AdamsThis company is by far one of the best used car sales company about. I pass this forecourt on my daily drive to work and noticed they had a sale on. I was soon changing my job and my new job would not include a company car. So i popped in one evening to have a quick look around. As i was looking around at the cars on the forecourt a member of staff (Ryan) came out and asked if i needed any assistance. I explained my situation and told him my requirements. He then showed me a few cars they had. The gentleman was very polite and gave me his personal opinion which i really appreciated as they had quite a variety. I particularly liked a Audi a4 s line which Ryan showed me. It was getting dark and there was heavy traffic on the roads, i asked if i could come back tomorrow as i had a day off of work and i would feel more comfortable driving it when there was less traffic.
I arranged a time with Ryan for me to come back for a test drive for the next morning. On arrival the following day, the car was ready for me to drive. We took it out for a test drive. It drove beautifully had a full service history and was in good condition. It was exactly what i wanted with great extras. The car was on sale and was reduced by £500 furthermore it had been recently serviced. I was happy with the everything and shook Ryans hand! The finance facilities were excellent, got approved in under 10 minutes. Ryan helped me with all of the paperwork, got the payout confirmation from the finance company by the time we had filled in my details for the V5. I was ready to drive away on the same day! I was extremely impressed with how i was dealt with. I read a few reviews before i purchased the car and i could agree with their customers. I don't usually leave reviews but i felt like it was the least i could do. They really are very polite and helpful and not pushy or rude like other dealerships. Prior to buying a car from Premier car centre i went to a few other local dealers and felt uncomfortable by the way i was being treated and forced to leave a deposit. Very happy i popped in to Premier car centre. They are the real deal, didn't once make me feel uncomfortable or like i was being rushed into making a decision. Thanks for the brilliant service and hospitality Ryan, also gave me a delicious box of chocolates! Happy new year in advance to Ryan and the staff.
James Audi A4 S Line.
Alice JonesReally polite, friendly and helpful staff. Made me feel at ease. Helped me tax and insure the car. They gave me a really good price for my old car. Really happy with my purchase. They really did do everything to make sure i was happy. I called them back yesterday to ask how to put my private reg on and they offered to do it for me at no cost. Very nice people genuinely care. Made a lovely cup of coffee. Thank you for everything. Very impressed with my new car along with the way I was treated. Would recommend without a doubt!
Maria SI would like to say a huge thankyou to all the guys at premier car centre in bedford. Helped me with all of the paperwork. Even made me a lovely coffee. Ryan really went out of his way for me. Explained how all of the features work in the car. Very polite well mannered professional guys.
Faizal JWell I bought an Audi A7 from these guys. The father (T) and son (A) were amazing. They weren't pushy salesmen, but quite the opposite. They guided me through all the features of the car, he took me on a test drive, and allowed me to make my own mind up. They went the extra mile by even staying open 2hours extra, just to accommodate for me. I haggled to get the price down, and they even knocked a few hundred pounds off- this sealed the deal for me. I have been to many show rooms, and they haven't budged in the price at all- and so I walked. These guys did knock the price down-and credit to them for that. They also allowed me to Do my prayers in the back-(May Allah swt bless them in abundance for this). After I bought the car, they filled all the paper work for me too. And even now, 3 weeks later, A (the son) is still trying to chase up a second car key for me. They really go the extra mile. I would have given them 10 stars if that was an option. Thanks A & T. Great guys- fab service!
Danny KayI would just like to thank the guys at Premier Car Centre. I went to see a few other cars at other dealerships in Bedford however I didn't like their pushy salesmen which made me feel uncomfortable. I found the car i was after at Premier Car Centre, popped in had a look at it and was extremely impressed with the way i was dealt with. The guys were extremely hospitable. I didn't feel under any pressure as i did at the other dealers. They made my purchase easy and stress free. They helped me with all of the paperwork and even waited till after working hours for me to collect the car on a later date due to my work commitments. I don't usually leave reviews but I felt I should share my experience. Thank you again guys.
Allan DGreat customer service, would most definitely buy from again in the future. Staff were friendly and went the extra mile to satisfy me.
Jason HThank you for all your help and advice. Great customer service, very honest, more than made up with my new car. Much appreciated.